This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Scope of this Privacy Policy
This Privacy Policy applies to all individuals who access, browse, interact with, or submit information through the Iraq E-Gate for Financial Services website and related online services.
The Policy governs the collection, use, disclosure, retention, and protection of personal data obtained through the website, including information provided through online forms, enquiries, requests, and other website-based interactions.
This Privacy Policy applies only to personal data processed through the Company's website and does not apply to third-party websites or services that may be accessible through links provided on the website.
Iraq E-Gate for Financial Services Co. is an Iraqi company registered in Iraq and was granted license as a Financial Electronic Payment Company, under License No. 4 per the Central Bank Law No. 56 of year 2004 and the Electronic Payment System No.3 of 2014.
Per the scope of the granted license, Iraq E-Gate is permitted to conduct the following activities:
The company handles its work from its location in Baghdad/Jadreya and managed by professional staff specialized technically, commercially and financially in the field of electronic payment and technology systems working day and night to put the best international practices of electronic payment with safety in the hands of the Iraqi citizen and under his control.
Item | Description |
Name | Maryam Mustafa |
Contact Number | +9647837705549 |
Address | Bldg. 129 Str. 10 Dist.631 Hey Al-Khadra, Baghdad-Iraq |
The Company may engage third-party service providers acting as Data Processors on its behalf, including hosting providers, IT support providers, cloud service providers, cybersecurity providers, and other authorized service providers. Such processors are contractually obligated to process personal data only for authorized purposes and in accordance with applicable data protection requirements.
Categories of Personal Data
Depending on the interaction with our website, we may collect identification data, contact information, technical information (IP address, browser type, device information), website usage data, and communications submitted through website forms.
Providing personal data through our website is generally voluntary unless specifically indicated as necessary to process a request, provide a service, or comply with legal requirements.
When you use our website to browse our products and portal services and view the information, we make available, a number of cookies are used by us: -
The website may use both essential and non-essential cookies.
Essential cookies are required for website functionality and security. Non-essential cookies, including analytics or performance cookies, shall only be activated after obtaining the user's consent.
Users may manage or withdraw their cookie preferences through browser settings or available cookie management tools.
Where third-party cookies are used, information regarding their purpose and retention period shall be made available through the Company's Cookie Policy.
Complete detail of cookies for Iraq E – Gate for Financial Services’ Website and Portal is
When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address, as well as the request details.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information about our services and/or products.
Your enquiry is received as an Email Message and is registered & stored on the Email Server’s DB.
Email is received by Iraq E – Gate Call Center and the concerned ones are directed to Data Protection Officer to take further actions as per enquiry. We do not use the information you provide to make any automated decisions that might affect you. We keep enquiry emails for 1 year.
Upon expiry of the applicable retention period, personal data will be securely deleted, anonymized, or destroyed in accordance with the Company's retention and disposal procedures, unless a longer retention period is required by law.
Where the processing of personal data is based on consent, such consent shall be obtained prior to the collection or processing of personal data.
Data subjects may withdraw their consent at any time by contacting the Company through the contact details provided in this Privacy Policy.
Withdrawal of consent shall not affect the lawfulness of any processing conducted prior to such withdrawal. Where consent is required and not provided, certain services or website functionalities may not be available.
This website is not intended for children unless specifically stated otherwise.
Where personal data relating to minors or individuals who are not legally capable of providing consent is collected, such processing shall only take place with the consent of a parent, legal guardian, or authorized representative, where required by law.
The Company may share personal data with authorized third parties where necessary to operate, maintain, secure, or improve its website and services. Such parties may include website hosting providers, cloud service providers, IT support providers, cybersecurity providers, professional advisors, and competent governmental or regulatory authorities where required by law.
Where personal data is shared with external parties, appropriate contractual, technical, and organizational safeguards shall be implemented to ensure an adequate level of protection.
Where personal data is transferred outside Iraq, such transfers shall be conducted in accordance with applicable legal and regulatory requirements and subject to appropriate security controls.
The Company implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Such measures include access controls, authentication mechanisms, secure communications, monitoring and logging controls, backup procedures, and confidentiality obligations applicable to authorized personnel.
In the event of a personal data breach that may affect the rights and freedoms of data subjects, the Company shall investigate the incident and implement appropriate corrective measures.
Where required by applicable law, affected individuals and competent authorities shall be notified through appropriate communication channels and within the applicable legal timeframes.
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased, subject to local law requirements.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by online form on our website, please use the following form: https://switch.com.iq/contact-us
If you have a complaint about our use of your information, we will prefer you to contact us directly in the first instance so that we can address your complaint. [email protected]
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent. We will update the version number and date of this document each time it is changed.